Session Initiation Protocol (SIP) allows end-to-end business communication via video, voice, and text using the internet connection. SIP trunking is gaining rapid popularity as a way to connect SIP-enabled technology systems for its many benefits.
Call center VoIP solutions continue to help businesses save money with innovative technology and capabilities. As a result, SIP trunking has many advantages in business communications. Let us dive right in to know more.
1. Integrated Communication System
SIP trunking enables you to use the same IP-based network for different data transport for phones and videos. It eliminates paying for multiple overlapping networks like voice and data services.
SIP trunking infrastructure allows you to scale your business without requiring additional services for the business expansion. By boosting your internet bandwidth, you can easily support more concurrent calls.
2. Regular Cost Savings
With SIP trunking, you don’t have to worry about your monthly phone expenses. The cost of your phone system is predictable and transparent.
This is possible due to the following reasons:
- SIP uses the internet or third-party network instead of expensive physical phone lines.
- SIP trunking converts international and long-distance calls to local calls, which reduces the call cost.
- SIP plans are broken down into a per-user recurring charge which is more affordable.
- SIP avoids confusing international call charges.
3. Large Local Presence
SIP phone trunking enables you to set up local area codes for your business numbers. This provides connectivity to everyone regardless of your business location.
Typically, businesses use a standard toll-free number for a local presence. However, it is generic which doesn’t tailor to the specific needs of local prospects and customers.
Most SIP providers offer local numbers to their users. This allows you to route calls using the internet even without a physical office in the area. It benefits both your business and customers without being generic.
4. Immediate Return on Investment (ROI)
A lot of business call center solutions take a while before you can see their benefit. Decisions like hiring, products developments, and others usually take months to pay off.
With SIP trunking, you can avoid this. There are no initial commitments or risks with SIP trunking. The monthly payment for SIP service and its call center solutions are immediate.
You can easily implement effective business strategies using instant ROI. SIP trunking equips your business with more capabilities and offers cheaper communication expenses.
5. Global Scalability
A traditional phone system restricts your business’s ability to expand. For example, growing in an existing site or expanding to new ones are typically more expensive with traditional phone service.
With SIP trunking, there are no limitations because it is internet-based. SIP trunking doesn’t require Local PSTN (Public Switched Telephone Network) gateways and longer PRI (Primary Rate Interface) lines.
SIP combines your voice and data services in a single network. This allows you to connect and collaborate effectively with remote workers. You can add and adjust users and bandwidth based on your business needs without any risk or additional costs.
6. Improved Employee Productivity
The primary reasons why business projects fail are poor communication and changing priorities. Productivity suffers without a call center solution that enables a seamless connection between employees. With a secure SIP trunking service, your employees will spend less time trying to reach someone and more time completing their tasks.
You have access to call logs and reporting to measure usage and availability. This is a major benefit for business owners who can scale their phone system based on their employee’s needs.
7. Robust Unified Communication System
Unified communication handles all of your channels on a single platform. The channels are available with call center solutions that include capabilities like video conferencing, instant messaging, and more.
SIP trunking allows you to switch all your communication channels to a data network. This is a key step to accomplishing unified communication as a service platform. As a result, there is no need to develop a patchwork of voice integration since all your real-time communication is managed from one platform.
8. Incredible Mobility
A traditional phone system restricts mobility in fear of missing a phone call. On the other hand, SIP trunking provides incredible mobility and flexibility, especially to your employees.
Calls are easily routed to employees’ mobile even during mid-conversation without any disturbance. This is possible with the call center solution. Employees can also work from home or on the go from their mobile.
9. Business Continuity
SIP trunking provides redundancy in case of power outages or system failures. The best free VoIP PBX providers can easily reroute calls to your employee’s mobile devices if the internet goes down. It ensures business continuity and reliability that is unmatchable by a traditional phone system.
10. Easy Communication System
VoIP call center solutions and SIP trunks are often considered difficult, but it is not. SIP trunking is simple and doesn’t require a specialized IT team. With ease, you can add or remove extensions, phone lines, and more.
The intuitive central platform doesn’t require you to be tech-smart. You can adjust SIP trunking to your preference within minutes.
11. Enhanced Security
The best free VoIP PBX provider offers enhanced security for your business communication. SIP trunks operate a dedicated connection to your business. This means that your connection is protected from potential social engineering threats.
SIP trunking also monitors suspicious call activities. So, if a hacker gains access t your data network and tries to make unauthorized calls, they are caught promptly. The best free VoIP PBX providers have different security processes. Make sure to ask about their SIP service in regards to communication security.
12. High-Quality Calls
Poor call quality leaves an unprofessional impression on your customers. You need to upgrade your internet service and get the best free VoIP PBX provider to manage poor call quality. Sudden call drops and latency are common VoIP issues, but you can easily avoid them with the best free VoIP PBX provider.
SIP trunks ensure enough bandwidth for all your concurrent calls without any quality issues. This includes peak hours and unexpected high call volume.
Going all-in with VoIP call center solutions with the best free VoIP PBX vendor is the best way to ensure high-quality calls. SIP trunking equips your business to handle anything communication issue.
Why Aavaz FreePBX is the best free VoIP PBX Provider?
By using SIP trunking, you can instantly see the difference in your business communication system. You can get the most from the most up-to-date technology.
With Aavaz Free PBX, the best free VoIP PBX provider, you can manage all your communication on a single platform. This ensures smooth business operations while improving your business productivity. Aavaz knows exactly what works and provides exceptional customer support to its users.
From customized call center solutions to meeting your unique business needs, Aavaz is truly one of the best free VoIP PBX providers.
Here are just a few of the many SIP trunking benefits with Aavaz:
- Increased employee productivity
- Reduced communication expenses
- Global scalability
- Access to the latest and most up to date call center solutions
Contact Aavaz today for all your telephony needs!